This Privacy Policy explains how Tailor's Touch processes personal data in connection with its website and tailoring, alteration, remodelling, and upcycling services in Japan. It applies to inquiries, consultations, workshop visits, project handling, and related communications through cashmonai.xyz.
This summary highlights how to navigate the information provided in this policy.
Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, a person may withdraw consent for future processing. We may need to verify identity before acting on a request.
To make a privacy request, provide enough information to identify the relevant record and describe the action requested. We may ask for additional details to confirm identity or to understand the scope of the request. If a request cannot be fully granted, we will explain the main reason where appropriate.
We keep personal data only for as long as needed to handle inquiries, manage projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practicable. Some records may be retained for a longer period if required by law or necessary to document completed work and customer communications.
We may revise this Privacy Policy from time to time to reflect changes in our services, processing practices, or legal requirements. The updated version will take effect when posted unless a different effective date is stated. Users should review the policy periodically to remain informed about current practices.
We use personal data to respond to inquiries, assess garments and materials, prepare quotations, obtain design approval, carry out remodelling or alteration work, arrange collection, manage payments, maintain records, improve website performance, and communicate about service updates or issues. We may also use data to comply with legal obligations and to protect the security and integrity of our systems and business operations.
We may share personal data with operational partners that help us run the website, process communications, manage bookings, support payment handling, or store business records. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns. We may also share information where disclosure is needed to support a dispute, enforce an agreement, or preserve evidence related to a service transaction.
We may collect name, contact details, inquiry content, project preferences, garment and material details, fitting notes, quotation and approval records, booking information, payment status, collection records, and limited technical data such as device and usage information. Where a customer supplies garments or materials, we may also record condition, construction, and review notes needed to assess the work.
We receive data when a user submits an inquiry, requests a consultation, books a workshop visit, communicates by phone or email, or provides garments and materials for assessment. We also collect certain information automatically through the website, including basic technical and usage data generated by the browser or device.
We may use essential cookies needed for site operation, session cookies that help the website function during a visit, and limited preference or analytics cookies where enabled. These cookies may support security, form submission, basic performance measurement, and remembering user settings. We do not use cookies to collect more information than is reasonably needed for those purposes.
Users can usually control cookies through their browser settings, including blocking or deleting cookies already stored on a device. Where the website provides a cookie notice or preference tool, users may use it to manage non-essential cookies. Disabling cookies may affect form handling, session continuity, or other site functions.
